Dental Benefit – Dental Complaints
Question: What do you do if you have a compliant against a dental office? I think they are over charging me and my dental insurance. I do not really have a problem with the dentist work he does a really good job. The issue is that I being billed to much.
Do I complain to the dentist since the dental staffing in the office are stupid and will not hear me out. Or do I talk to the dental insuance company to find out what is going on with my billing that I am being billed for.
Reply: First what I would suggest is that you call the dental office to find out what you are being billed for and for how much for each dental care service. In addition make sure they include the ADA code for each dental service render
Then call your insurance company and go over the charges and coverage’s to make sure it was all done correctly so you are not feeling as if you are being over charged, and if by some chance there is an issue you can then be able to address it with the dental office having the facts in place