First Mental Image, Keeping It Personal and Ending Off with A Positive Flourish
Forgetting andquot;the way it worksandquot; is sure death- slow or fast- for a practice, a business, an individual. You never really know how a patient or spouse will respond when you make a call. I wanted everything to be good. I wanted my patient to be happy, comfortable, certainly not have more than the usual soreness of tissue. I always hold my breath a little bit when that first answer comes out on the call. It is almost always good. Still, mild apprehension occurs within me when my patient first answers. Laughing is always good on a post –op call. I relaxed a bit.